FAQ

 

What are your hours?

Tue-Fri 11-6. Sat-Sun 11-5. 

Please note: Events and workshops are usually outside of shop hours!

What is your return policy?

Items in new condition may be returned for store credit up to 30 days from purchase, with receipt. 

Workshop and event tickets are non-refundable. If you are unable to make an event, please email us directly. If there is a waitlist, we may be able to transfer the spot to them with at least 48 hours notice and offer you a refund. You are also able to sell or gift your workshop or event ticket to someone else, but please let us know so we know who to expect!

I want to vend at The Ninth House! How do I get started?

Please note that we do not review any products in the shop. Instead, please complete the following Google form here: https://forms.gle/FhxuYM38PDLVhBta8

I would like to host an event at The Ninth House! How do I get started?

Awesome! We’re excited to chat! Please see the Workshop Proposal page for more info!

I want to be a reader at The Ninth House! How do I get started? 

We have an application process for individuals wanting to rent our private reading room. Please note that readers are not employees or contractors of The Ninth House, but rent the space hourly. If you are interested in beginning the application process, please complete the following Google Form here

I have an issue with an online order I placed. 

Oh no! Please contact us and we'll do our best to make it right! Email fulfillment@theninthhouseshop.com