FAQ
What are your hours?
Regular Hours
Sun-Thu 11-6
Fri-Sat 11-7
Please note: Events and workshops are sometimes outside of shop hours!
Are you hiring?
We do not currently have any job openings. For future openings, keep an eye on our website and social media.
How do I become a vendor at The Ninth House?
Please note that we do not review any products in the shop. We work with vendors on a wholesale-only basis. You can email your wholesale website or linesheet to hello@theninthhouseshop.com. We will reply within 5-7 business days.
How do I bring my event to The Ninth House?
To inquire about renting our space for your event, send an email to hello@theninthhouseshop.com, attn CB, with a brief description of your event. We have a selection of rental packages available, and process requests on a rolling basis, typically booking 4-6 weeks in advance.
How do I become a reader or practitioner at The Ninth House?
Our roster for readers is currently full and we are not accepting new applications at this time. Keep an eye on our website and social media for future openings.
I have an issue with an online order I placed.
Oh no! Please contact us and we'll do our best to make it right! Email your order number and concern to hello@theninthhouseshop.com so we can help you out.
What is your return policy?
Items in new condition may be returned for store credit up to 30 days from purchase, with receipt. For hygienic reasons, all earrings are final sale.
Workshop and event tickets are non-refundable within 48 hours of the event. If you are unable to make an event, please email us directly. You are also able to sell or gift your ticket to someone else, but please let us know so we know who to expect!
What forms of payment do you accept?
All major credit cards (Visa, Mastercard, Discover, Amex), PayPal and Apple Pay (in store only). No cash is accepted in store.