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What is your return policy?

Items in new condition may be returned for store credit up to 30 days from purchase, with receipt. If item is defective or broken upon arrival, please contact us for a full refund at hello@theninthhouseshop.com

Workshop and event tickets are non-refundable. If you are unable to make an event, please email us directly. If there is a waitlistwe may be able to transfer the spot to them with at least 48 hours notice and offer you a refund. You are also able to sell or gift your workshop or event ticket to someone else, but please let us know so we know who to expect!